Knowledge base integration

• Document libraries: Attach knowledge bases containing your organization’s documents
• Document selection: Configure how many documents to retrieve from each knowledge base
• Document priority: Set priority levels for different knowledge bases (higher priority documents are accessed more frequently)
• Final document count: Control how many total documents your agent will use for each response

The knowledge base integration works as follows:

1. Attach 1 or more knowledge bases to your agent
2. For each knowledge base, specify:
   • How many documents to retrieve
   • Document priority level
3. Set a document count determining how many documents to use for every response
4. When a user asks a question, your agent:
   • Retrieves the specified number of documents from each knowledge base
   • Ranks your documents by relevance and priority
   • Uses the retrieved documents to generate the response