1. Click the + New button in the top-right corner of the Knowledge Base page.

  2. In the modal that appears, enter the following information:

    • Name - Enter a descriptive name for your knowledge base
    • Description (optional) - Add details about what information this knowledge base contains

Your knowledge base will store documents that your agent will use to answer questions. Each knowledge base can contain multiple documents, and you can create multiple knowledge bases for different purposes or domains.

Remember, your agent can attach to multiple knowledge bases.

Managing Knowledge Bases

Once created, you can:

  • View the number of documents in each knowledge base
  • See when the knowledge base was created and last updated
  • Add more documents to existing knowledge bases