General
Agent types
Create and configure chat, voice, and reasoning agents.
Chat agents
Chat agents are designed for text-based interactions through web interfaces, mobile apps, or other digital channels. They’re ideal for customer support, information retrieval, and guided conversations.
Voice agents
Voice agents enable spoken interactions through phone calls or voice-enabled applications. They provide a natural way for users to engage with your services using speech rather than text.
Reasoning agents
Reasoning agents are advanced agents that can perform complex reasoning and problem-solving in conjunction with your voice and chat agents.