Overview
GigaML provides webhook endpoints which allow you to build your own applications using your AI agent. These endpoints enable you to initiate conversations, send messages, and manage sessions programmatically.
Quick Reference
| Endpoint | Method | Webhook | Description |
|---|---|---|---|
https://agents.gigaml.com/webhook/initiate-session | POST | Service | Start a new conversation with an agent |
https://agents.gigaml.com/webhook/receive-message | POST | Service | Receive a user message from the conversation |
https://agents.gigaml.com/webhook/close-session | POST | Service | End the conversation session |
https://company_name.com/send_messge_endpoint | POST | Client | Receive an agent message from the conversation |
https://company_name.com/escalate_ticket_endpoint | POST | Client | Escalate the conversation |
All endpoints require authentication with your API key.
Authentication
All webhook endpoints require authentication using an API key. Include your API key in the Authorization header as a Bearer token:
Integration Flow Overview
1. Initiate a session
Start a conversation with the agent using our /initiate-session endpoint
2. Send message
The agent sends the user a welcome message using your /send-message endpoint
3. Receive messages
Receive user messages using the /receive-message endpoint
4. Send message
The agent sends the user a message using your /send-message endpoint
5. Close the session
End the conversation using the /close-session endpoint